Peaceful sunset over mountains and water

Contact Us

Reaching out for counseling can feel like a big step, and our goal is to make the process as comfortable and straightforward as possible.

Getting Started Is Simple

1

Reach Out

Contact us by phone or text (224) 517-6234, email, or through the contact form below. Share what brings you to counseling and ask any questions you may have.

2

Schedule Your First Appointment

We'll find a time that works for you. The first session is an opportunity to discuss your concerns, share relevant background, and talk about your goals.

3

Begin the Counseling Process

Together, we'll develop a plan that supports your goals. Each counseling experience is tailored to the individual, couple, or family receiving services.

Take the First Step

If you have questions or would like to schedule an appointment, we welcome you to reach out. Texting is often the quickest way to reach us, but you are always welcome to call.

Phone / Text

(224) 517-6234

Texting is often the quickest way to reach us

Email

newhope@counselingmail.com

Location

37W040 Highland Ave

Elgin, IL 60124

Corner of Randall Rd & Highland Ave, near I-90 & Route 20

Sessions Available

In-Person & Virtual

Contact us for current availability

Send a Message

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Your information is kept private and confidential.

Our Location

Counseling is available in person or through secure virtual sessions, allowing you to choose the format that best fits your comfort, schedule, and needs. Our goal is to make support accessible while still providing a calm, welcoming, and private counseling experience.

A Quiet and Supportive Setting

The counseling space is thoughtfully arranged to help clients feel at ease. Sessions take place in a confidential setting where you can speak openly and focus on your healing and personal growth. Whether you are coming for individual counseling, couples counseling, or family support, the environment is intended to feel warm, safe, and supportive.

Easy and Accessible Visits

The office location allows for convenient access for individuals and families in the surrounding community. Parking is available nearby, and the setting is designed to allow clients to arrive and leave with privacy and ease.

A Place for Reflection and Growth

Counseling often involves discussing meaningful and sometimes difficult parts of life. A peaceful setting can make it easier to slow down, reflect, and engage in the counseling process. Whether meeting in person or virtually, the goal remains the same—to provide a safe space where healing, understanding, and hope can grow.

Our Office Location:

37W040 Highland Ave

Elgin, IL 60124

Corner of Randall Road and Highland Ave, near I-90 and Route 20

(224) 517-6234

Call or Text